Legal Center
Everything you need to know about using PlayDen. Browse our legal policies, platform rules, tournament regulations, and user safety guidelines.
User Policies
The core agreements every PlayDen account is bound by.
Terms of Service
The master agreement covering your account, tournaments, payments, and use of PlayDen.
Read policyPrivacy Policy
What data we collect, why we collect it, and the rights you have over your information.
Read policyCommunity Guidelines
How we expect players, teams, and organizers to treat each other across PlayDen.
Read policyCompetition
Rules that keep tournaments, scrims, and prize money fair.
Tournament Rulebook
Eligibility, registration, match rules, formats, disputes, and organizer rights.
Read policyAnti-Cheat Policy
Prohibited software, exploits, match-fixing, smurfing, and how investigations work.
Read policyPrize Distribution Policy
How winnings are verified, paid out, taxed, and protected against fraud.
Read policyPlatform
How memberships, DEN Coins, and account verification work.
Membership Policy
PlayDen Pro benefits, billing cycles, renewal, cancellation, and refunds.
Read policyDEN Coins Policy
Earning, spending, expiry rules, and fraud prevention for PlayDen's reward currency.
Read policyVerification Policy
How player, organization, creator, and staff badges are granted and removed.
Read policySafety & Compliance
How we moderate content, handle complaints, and protect creators' rights.
Acceptable Use Policy
Prohibited activities, platform abuse, security expectations, and automation rules.
Read policyContent Moderation Policy
Content standards for posts, profiles, and chat, and how we review reports.
Read policyGrievance Redressal Policy
How to file a complaint, our response timelines, and our Grievance Officer contact.
Read policyCopyright & Takedown Policy
Reporting infringing content, our investigation process, and counter-notices.
Read policyCan't find what you're looking for?
Our Help Center covers day-to-day questions, or you can reach our team directly for anything policy-related.